SHIPPING POLICY
WHERE DO YOU SHIP?
We currently ship worldwide.
HOW LONG DOES DELIVERY TAKE?
Handling orders usually takes 3 to 5 working days, followed by the following shipping times:
- USA and Canada: 7 to 14 working days.
- European Countries: 7 to 14 working days.
- Rest of the World: 12 to 17 working days.
Please note that due to the impact of COVID-19, occasional delays may occur.
HOW MUCH IS SHIPPING?
Standard Shipping is currently free.
WILL I BE ABLE TO TRACK MY ORDER?
Yes, every package we send comes with a tracking number.
DO I HAVE TO SIGN FOR THE DELIVERY?
Packages are usually delivered to your mailbox. However, if the packages are too large, they will be hand-delivered. If you are not present, you will need to pick up your parcel at the nearest post office.
WILL I HAVE TO PAY DUTIES AND TAXES?
Depending on where you live, taxes and duties may be applied by your country/carrier. This money is not for us and is beyond our control.
CAN I CANCEL MY ORDER?
Yes, if the item has not yet shipped, we can cancel the order and issue a refund. If it’s already shipped, you still have the option to return it for a refund. For more information, please refer to our return policy.
OTHER QUESTIONS
If you have other questions, feel free to contact us at [email protected]. We will be more than happy to help.